Privacy Policy – TWT Communications Inc.



    At TWT Communications Inc., which includes, Talk With Tina and TWT Communications
    (individually and collectively, the “Company”, “we” or “us”), we use our website and other
    internet-based tools, and telecommunications services, for the following purpose:

    We connect with our customers who wish to speak with Tina Hardwell via telephone or video-
    chat. Tina Hardwell’s communication services are provided through us.

    We are required to collect and retain information about the people and companies that access
    and use the website (“Users” or “you”). This Privacy Policy (“Policy”) applies to our privacy
    practices on all communications between the Company and Users, including but not limited to
    communication via:

    A. the Company website (including the website hosted at and
    any other web domain used by the Company to communicate with users now or in the

    B. any mobile, computer, or tablet-based application currently offered by Company or
    developed in the future by the Company;

    C. any landline telephone, mobile phone or cellphone; and

    D. all other services provided by the Company, as described on the Website (the foregoing
    items A to D above are collectively referred to as the “Website”).

    This Policy sets out how we use, protect, collect and preserve information submitted by Users,
    including User information gathered by our technology. This Policy should be read in
    conjunction with the Terms of Use and other policies available on the Website.
    By accessing or submitting any information through the Website, you are agreeing to the terms
    of this Policy, the Terms of Use and other policies available on the Website. You are prohibited
    from accessing or using the Website unless you fully understand and agree to this Policy and all
    Terms of Use available for review on the Website.
    If you have any questions about this Policy, please contact us by sending an email with your
    questions to before accessing or entering any information on the


    We will take steps to protect the information submitted to us by Users and we will not disclose
    any personal identifying information without the consent of Users, unless otherwise set out in
    this Policy.

    Personal identifying information may include but is not necessarily limited to:

    Full name, email, phone number.

    We will not use personal identifying information to contact you for any reason unrelated to
    your use of the Website or for commercial reasons unrelated to the business of the Company.
    Except with your consent or where required by law, we will not provide personal identifying
    information to any third party.

    We will not record your conversations with Tina Hardwell as booked through the Website and
    advise that you are expressly not permitted to record such conversations.


    To learn about your experience as a User and to make periodic improvements to the Website
    and our business, we may collect and retain certain information. We will automatically record
    information about your activity on the Website. This may include your Internet Protocol (IP)

    To facilitate the collection of information and to enhance the experience of Users of the
    Website, we use cookies which may be stored on Users’ computers and/or devices so that we
    can recognize Users when they return. You may set your browser to notify you when you
    receive a cookie or to not accept certain cookies. However, changing such settings may result in
    you not being able to use the Website, either in its entirety or certain features.

    Using cookies, you may have the option to allow us to save your user ID for future uses of the

    Cookies that are stored on your computer and/or device after visiting the Website may be
    recognized for advertising purposes and to show you targeted advertisements after you visit
    the Website.

    For more information on the cookies we use or to opt-out, please contact us at .


    We use data collected from the Website for various purposes, including to: provide the Website
    to you and accompanying customer support; notify you about updates and changes to the
    Website; prevent and address technical issues with the Website; monitor usage of the Website.

    Without restriction, we may use any information you submit through the Website for
    any purpose we deem appropriate so long as it is anonymous and stripped of any and all
    personal identifying information.


    We may process your personal identifying information for a number of reasons, including:
    performing a contract with you relating to the Website; you have provided us consent to do so;
    fulfilling a legal obligation; fulfilling our legitimate interests, which are not overridden by your
    rights; for payment processing purposes.


    If you wish to access or amend your personal information or to request that we permanently
    delete your personal information from our servers, please send an email to . We will ensure your personal information is accessible, amended
    and/or deleted in a reasonable time after receiving that request. Deleting such information may
    require us to terminate any account you may have created in its entirety and prevent you from
    using the Website.

    So long as your account remains active, we will preserve your personal information in
    accordance with the Policy.

    You may decline to share certain personal information with us, in which case you may not be
    able to use the Website, either in its entirety or certain features.

    When deleting your information, whether by request or due to inactivity, we will use standard
    electronic means to remove your personal information from our files.

    We will also retain any and all information that we are required to retain under any applicable
    laws for the full duration of time required under those laws.


    We will store your information in electronic format on industry-standard servers that we have
    selected. Except where required to do so by law, we will not store your personal information in
    any physical or paper-based format.

    The servers we select to store information engage security software and generally accepted
    standards to protect personal information. The software used by these servers is intended to
    prevent unauthorized access or improper use.

    However, no security system is perfect and there is always a risk of unauthorized parties
    accessing your personal information. Therefore, we make no guarantees or representations as
    to the technical or legal compliance of the servers we use. We cannot guarantee the complete
    protection and security of your personal information.

    Our servers may be located outside of Canada, and thus are potentially subject to the privacy
    and security laws in force in other countries.


    In the event the personal information of a User is disclosed as the result of any breach of
    security of the Website or its servers, regardless of who is at fault, we will take steps to advise
    all known affected Users within a reasonable timeframe of learning of the breach.


    To provide an enhanced experience to Users, including to track conversions and analytics, we
    may engage services and features controlled by third-parties. We cannot control or dictate how
    any third-party application you use in conjunction with the Website, now or at any point in the
    future, will treat any personal information you transmit through their servers when using the
    Website. We advise you to contact these parties directly to review their privacy
    policies. Without limitation, the Company uses or may use the following third-party
    applications and services in conjunction with the Website:

    PayPal, Stripe, Instagram, Facebook, Twitter, Tik Tok, Google Analytics, Zoom, Signal

    By using any of these third-party applications to interact with the Website, we will not be given
    access to your login credentials, username, password, payment information, or any information
    you may provide directly to these applications.


    The content on our Website is generally intended for use by adults 18 years of age or older.
    However, persons under the age of 13 are prohibited from using the Website without the
    express permission and direct supervision of a parent or guardian. Persons under the age of 13
    are also prohibited from submitting any personal identifying information through the Website.
    The information that we collect is done so in accordance with the guidelines set forth by the
    Personal Information Protection and Electronic Documents Act (PIPEDA) and Children's Online
    Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506.

    In the event of a violation of this Policy, the Company will notify the parent(s) or guardian (if
    possible) and will immediately delete any personal identifying information submitted.


    In certain situations, we may be required to disclose personal data in response to lawful
    requests by public authorities, including to meet national security or law enforcement

    We may disclose your personal information to third parties if we are under a duty to disclose or
    share your personal data in order to comply with any legal obligation, or in order to enforce or
    apply our Terms of Use; or to protect the rights, property, or safety of the Company, our Users,
    or others. This includes exchanging information with other companies and organizations for the
    purposes of fraud protection and credit risk reduction.


    This Policy may be updated and amended from time to time. We reserve the right to change
    this Policy at any time, and any amended Policy is effective upon posting to the Website. We
    will make efforts to communicate any changes to this Policy we deem material, in our sole
    discretion, via email or notifications on the Website. Your continued use of the Website will be
    deemed acceptance of any amended Policy.


    We encourage you to send us questions and inquiries on this Policy and the steps we take to
    keep your personal information secure. Please send us an email:
    We will respond to all inquiries on the Policy within 14 days.