Privacy Policy – TWT Communications Inc.
- OVERVIEW
At TWT Communications Inc., which includes, Talk With Tina and TWT Communications
(individually and collectively, the “Company”, “we” or “us”), we use our website and other
internet-based tools, and telecommunications services, for the following purpose:We connect with our customers who wish to speak with Tina Hardwell via telephone or video-
chat. Tina Hardwell’s communication services are provided through us.
We are required to collect and retain information about the people and companies that access
and use the website (“Users” or “you”). This Privacy Policy (“Policy”) applies to our privacy
practices on all communications between the Company and Users, including but not limited to
communication via:
A. the Company website (including the website hosted at http://www.talkwithtina.ca/ and
any other web domain used by the Company to communicate with users now or in the
future);
B. any mobile, computer, or tablet-based application currently offered by Company or
developed in the future by the Company;
C. any landline telephone, mobile phone or cellphone; and
D. all other services provided by the Company, as described on the Website (the foregoing
items A to D above are collectively referred to as the “Website”).
This Policy sets out how we use, protect, collect and preserve information submitted by Users,
including User information gathered by our technology. This Policy should be read in
conjunction with the Terms of Use and other policies available on the Website.
By accessing or submitting any information through the Website, you are agreeing to the terms
of this Policy, the Terms of Use and other policies available on the Website. You are prohibited
from accessing or using the Website unless you fully understand and agree to this Policy and all
Terms of Use available for review on the Website.
If you have any questions about this Policy, please contact us by sending an email with your
questions to talkwithtinainfo@gmail.com before accessing or entering any information on the
Website. - INFORMATION ABOUT USERS WE COLLECT AND STORE
We will take steps to protect the information submitted to us by Users and we will not disclose
any personal identifying information without the consent of Users, unless otherwise set out in
this Policy.
Personal identifying information may include but is not necessarily limited to:
Full name, email, phone number.
We will not use personal identifying information to contact you for any reason unrelated to
your use of the Website or for commercial reasons unrelated to the business of the Company.
Except with your consent or where required by law, we will not provide personal identifying
information to any third party.
We will not record your conversations with Tina Hardwell as booked through the Website and
advise that you are expressly not permitted to record such conversations. - ADDITIONAL DATA COLLECTED
To learn about your experience as a User and to make periodic improvements to the Website
and our business, we may collect and retain certain information. We will automatically record
information about your activity on the Website. This may include your Internet Protocol (IP) - COOKIES
To facilitate the collection of information and to enhance the experience of Users of the
Website, we use cookies which may be stored on Users’ computers and/or devices so that we
can recognize Users when they return. You may set your browser to notify you when you
receive a cookie or to not accept certain cookies. However, changing such settings may result in
you not being able to use the Website, either in its entirety or certain features.
Using cookies, you may have the option to allow us to save your user ID for future uses of the
Website.
Cookies that are stored on your computer and/or device after visiting the Website may be
recognized for advertising purposes and to show you targeted advertisements after you visit
the Website.
For more information on the cookies we use or to opt-out, please contact us at
talkwithtinainfo@gmail.com . - PERMITTED USES OF DATA
We use data collected from the Website for various purposes, including to: provide the Website
to you and accompanying customer support; notify you about updates and changes to the
Website; prevent and address technical issues with the Website; monitor usage of the Website.
Without restriction, we may use any information you submit through the Website for
any purpose we deem appropriate so long as it is anonymous and stripped of any and all
personal identifying information. - LEGAL BASIS FOR PROCESSING PERSONAL IDENTIFYING INFORMATION
We may process your personal identifying information for a number of reasons, including:
performing a contract with you relating to the Website; you have provided us consent to do so;
fulfilling a legal obligation; fulfilling our legitimate interests, which are not overridden by your
rights; for payment processing purposes. - ACCESSING, CORRECTING & DELETING YOUR PERSONAL INFORMATION
If you wish to access or amend your personal information or to request that we permanently
delete your personal information from our servers, please send an email to
talkwithtinainfo@gmail.com . We will ensure your personal information is accessible, amended
and/or deleted in a reasonable time after receiving that request. Deleting such information may
require us to terminate any account you may have created in its entirety and prevent you from
using the Website.
So long as your account remains active, we will preserve your personal information in
accordance with the Policy.
You may decline to share certain personal information with us, in which case you may not be
able to use the Website, either in its entirety or certain features.
When deleting your information, whether by request or due to inactivity, we will use standard
electronic means to remove your personal information from our files.
We will also retain any and all information that we are required to retain under any applicable
laws for the full duration of time required under those laws. - KEEPING YOUR DATA SECURE
We will store your information in electronic format on industry-standard servers that we have
selected. Except where required to do so by law, we will not store your personal information in
any physical or paper-based format.
The servers we select to store information engage security software and generally accepted
standards to protect personal information. The software used by these servers is intended to
prevent unauthorized access or improper use.
However, no security system is perfect and there is always a risk of unauthorized parties
accessing your personal information. Therefore, we make no guarantees or representations as
to the technical or legal compliance of the servers we use. We cannot guarantee the complete
protection and security of your personal information.
Our servers may be located outside of Canada, and thus are potentially subject to the privacy
and security laws in force in other countries. - SECURITY BREACHES
In the event the personal information of a User is disclosed as the result of any breach of
security of the Website or its servers, regardless of who is at fault, we will take steps to advise
all known affected Users within a reasonable timeframe of learning of the breach. - THIRD-PARTY APPLICATIONS
To provide an enhanced experience to Users, including to track conversions and analytics, we
may engage services and features controlled by third-parties. We cannot control or dictate how
any third-party application you use in conjunction with the Website, now or at any point in the
future, will treat any personal information you transmit through their servers when using the
Website. We advise you to contact these parties directly to review their privacy
policies. Without limitation, the Company uses or may use the following third-party
applications and services in conjunction with the Website:
PayPal, Stripe, Instagram, Facebook, Twitter, Tik Tok, Google Analytics, Zoom, Signal
By using any of these third-party applications to interact with the Website, we will not be given
access to your login credentials, username, password, payment information, or any information
you may provide directly to these applications. - USE OF WEBSITE BY MINORS
The content on our Website is generally intended for use by adults 18 years of age or older.
However, persons under the age of 13 are prohibited from using the Website without the
express permission and direct supervision of a parent or guardian. Persons under the age of 13
are also prohibited from submitting any personal identifying information through the Website.
The information that we collect is done so in accordance with the guidelines set forth by the
Personal Information Protection and Electronic Documents Act (PIPEDA) and Children's Online
Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506.In the event of a violation of this Policy, the Company will notify the parent(s) or guardian (if
possible) and will immediately delete any personal identifying information submitted. - DISCLOSURE OF PERSONAL INFORMATION
In certain situations, we may be required to disclose personal data in response to lawful
requests by public authorities, including to meet national security or law enforcement
requirements.
We may disclose your personal information to third parties if we are under a duty to disclose or
share your personal data in order to comply with any legal obligation, or in order to enforce or
apply our Terms of Use; or to protect the rights, property, or safety of the Company, our Users,
or others. This includes exchanging information with other companies and organizations for the
purposes of fraud protection and credit risk reduction. - AMENDING THIS POLICY
This Policy may be updated and amended from time to time. We reserve the right to change
this Policy at any time, and any amended Policy is effective upon posting to the Website. We
will make efforts to communicate any changes to this Policy we deem material, in our sole
discretion, via email or notifications on the Website. Your continued use of the Website will be
deemed acceptance of any amended Policy. - CONTACT US
We encourage you to send us questions and inquiries on this Policy and the steps we take to
keep your personal information secure. Please send us an email: talkwithtinainfo@gmail.com
We will respond to all inquiries on the Policy within 14 days.